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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned should be made within 15 days from the date of the purchase to be credited in the same form as the original payment type. Refunds for items returned more than 15 days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.

Please mail your package in a prepaid, insured, traceable method to the address below with a brief description of the reason for the return. All returned items should be returned on the original container and at a temperature not to exceed 35ºF.

Special America's BBQ Inc
Attn. PRODUCT RETURNS
3600 NW 41st Street
Miami, FL 33142
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